Support and Feedback

Support and questions about your order

JetBrains Merchandise Store website is operated, and all its orders fulfilled, by Brand Addition.

If you have questions regarding your order, delivery, or payment, please refer to this FAQ or contact the team at or +44 (0) 161 786 0204. The team processes requests Monday to Friday, between 9 am and 5 pm. The offices are closed for UK and German public holidays.

Feedback about the store

If you have some general feedback regarding your experience with the store, ideas, or anything else you want to communicate to JetBrains directly, please use this feedback form. All data is collected by JetBrains in this form according to JetBrains’ Privacy Policy.